Profesor
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# Formal Education
1. Bachelor in Psychology, Faculty of Social and Politics, Universitas Airlangga (1990)
2. Master of Management, Faculty of Economics and Business, Universitas Airlangga (1997)
3. Doctor in Management, Post Graduate Program Universitas Airlangga (2002)
# Professional Certification
1. Certified Marketing Asia Pacific
2. Certified Assessment Center
3. Certified of Competence Assessor Kompetensi BNSP sampai dengan sekarang (No. Reg. No 93000 2419 0039812)
4. Psychologist
5. Internal Auditor of Internal Management of Quality Assurance
# Professional Training
1. Training of Trainer of Basic Skill Improvement Program for Instructional Technique.
2. Training of Trainer of an Applied Approach for Teaching and Learning
3. Assessment Center Training
# Professional Experiences
1. As advisor in Higher Education Services Region VII
2. Managing partner of Mutu Pendidikan Consultant
# Organizational Experience
1. Advisory Board of Indonesia Doctor in Economics Association (Insan Doktor Ekonomi Indonesia)
2. International Editorial Board of Journal of Economic, Business, and Accounting
3. President of Asian Association for Interdisciplinary Research
4. Advisor of Indonesian Economic Association, Surabaya Branch
5. Advisor of Faculty members of Indonesian Economic Association, Surabaya Branch
6. Vice President of Southeast Asian Association for Institutional Research
7. Secretary of Philippine Association of Extension Program Implementers, Inc. (PAEPI)
# Expertise
1. Organizational Behavior
2. Marketing Management
3. Consumer Behavior
4. Quality Assurance in Higher Education
# Award & Recognition
1. Evaluator for the Feasibility of the New Study Program, Directorate of Research and Community Service, Ministry of Education, Culture, Research, and Technology, Republic of Indonesia (2021 – Now)
2. Assessor for Accreditation of Study Programs in Economics, Management, Business, and Accounting at the Indonesian Independent Accreditation Institute for Economics, Management, Business, and Accounting (LAMEMBA) (2023 – Now).
3. As a team of Quality Assurance Ministry of Education, Culture, Research, and Technology, Republic of Indonesia (2015 –2020)
4. Competitive Research Grants from Higher Education Directorate General of Republic Indonesia, 2006, 2009, 2011 – 2023
5. Appreciation as a Lecturer with Outstanding Expertise Contribution from Higher Education Services Region VII, East Java.
6. The Second Best Presenter in the International Conference on Business and Banking Innovation, 14 – 15 Agustus 2020.
# Books Publication
1. Consumer Behavior in the 4.0 Towards 5.0 Era (Perilaku Konsumen di era 4.0 Menuju 5.0), 2023, Prenada media Group: Jakarta.
2. Social Media Marketing Activity Management Strategy (Strategi Pengelolaan Aktivitas pemasaran di media Sosial), ISBN: 978-623-468-121-5 Publisher: CV. Jakad Media Publishing Number of Pages: 204 pages, 2022
3. Editor of Resilient 92-Year-Old Woman Yet to Retire; Number of pages: 167, Publisher: Master of Management Program, Hayam Wuruk Perbanas University, Size: 14.8 x 21 cm, 212 Pages, 2022; ISBN: 978-623-99770-0-9
4. E-Marketing for SMEs: Advertising, Website & Social Media Strategies, Number of pages: 262, Publisher: Jakad Media Publishing, ISBN: 978-623-6551-99-8, 2020.
5. Corporate Social Responsibility in Indonesia, JP Books, Surabaya, ISBN 978-602-5836-85-5, 2019
6. Strategic Marketing Management for Banks in the Global Era, ISBN: 978-602-422-213-0, Publisher: Prenadamedia Group, 2017
7. Consumer Behavior in the Internet Era: Implications for Marketing Strategies, Graha Ilmu, Yogyakarta, 2013, ISBN: 978-979-756-996-9.
8. Model Implementation of Quality Assurance for Study Programs, ISBN: 978-602-72162-1-1; Region VII Higher Education Services Unit, 2017
# Journal Publication
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Triananda Fakriyah Ardiningrum, Tatik Suryani. (2023). The Influence of Job Characteristics and Organizational Support on Employee Engagement and its Impact on Organizational Citizenship Behavior. Journal of Inspirational Research in Management and Entrepreneurship. Vol. 7, No. 1, p. 27-34.
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Silviya Erfa, Tatik Suryani. (2023). The Effect of Self-Efficacy and Rewards on Employee Engagement and its Impact on Employee Well-being in Companies in Surabaya. Journal of Inspirational Research in Management and Entrepreneurship. Vol. 7, No. 1, p. 1-9.
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Aswin Juniarto, Tatik Suryani. (2023). Strength of Brand Image and Restaurant Atmosphere in Influencing Decision Making and Customer Satisfaction. THE SPIRIT OF SOCIETY JOURNAL: International Journal of Society Development and Engagement. Vol. 6, No. 2, p. 165-180.
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Nurul Fitria, Tatik Suryani. (2023). The Influence of Spirituality and Organizational Climate on Employee Engagement and its Impact on Employee Well-being in Private Companies in East Java. Management Studies and Entrepreneurship Journal (MSEJ). Vol. 4, No. 3, p. 2483-2497.
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Sudar Rheina Romadhoni, Tatik Suryani. (2023). The relationship of workplace spirituality, job characteristics, employee engagement, and employee wellbeing. Enrichment: Journal of Management. Vol. 12, No. 6, p. 4780-4787.
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Mochamad Nurhadi, Tatik Suryani, Abu Amar Fauzi. (2023). The Power of Website and Social Media for Strengthening Brand Image, E-WoM, and Purchase Decision. Journal of Economics, Business, & Accountancy Ventura. Vol. 25, No. 3, p. 273 – 287.
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Tatik Suryani, Abu Amar Fauzi, Margaret L Sheng, Mochamad Nurhadi. (2022). Developing and testing a measurement scale for SMEs’ website quality (SMEs-WebQ): Evidence from Indonesia. Electronic Commerce Research.
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Tatik Suryani, Abu Amar Fauzi, Mochamad Nurhadi. (2021). Enhancing brand image in the digital era: Evidence from small and medium-sized enterprises (SMEs) in Indonesia. Gadjah Mada International Journal of Business. September-December, Vol. 23, No. 3.
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Tatik Suryani, Abu Amar Fauzi, Mochamad Nurhadi. (2021). SOME-Q: A Model Development and Testing for Assessing the Consumers’ Perception of Social Media Quality of Small Medium-Sized Enterprises (SMEs). Journal of Relationship Marketing. Vol. 20, No. 1, p. 1-29.
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Roy Setiawan, Anis Eliyana, Tatik Suryani, Adimas Pratama. (2021). The Effect Of Transformational Leadership On Organizational Innovation Through Employee Creativity And Internal Social Capital In The Pandemic Time Of Covid-19. Academy of Strategic Management Journal. Vol. 20, No. 3, p 1-21.
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Dessy Pustakawati Mangikini, Tatik Suryani. (2020). Study on Experiential Marketing Influencing Brand Image, Satisfaction and Loyalty on Internet Banking Users in Surabaya. The International Journal of Business Management and Technology. Vol. 4, No. 5, p. 141-146.
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R Setiawan, A Eliyana, T Suryani, A Handojo. (2020). Maximizing Happiness At Work: The Best Practices Of Transformational Leadership At Food And Beverage Start-Up Business In Indonesia. Systematic Reviews in Pharmacy. Vol. 11, No. 12, p. 1265 – 1271.
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R Setiawan, A Eliyana, T Suryani, D Liaw. (2020). Promoting Employee Creativity: The Practices of Transformational Leadership, Knowledge Sharing, And Task Conflict Behaviour On Start-Up Business In Indonesia. Systematic Reviews in Pharmacy. Vol. 11, No. 12, p. 1272-1282.
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R Setiawan, A Eliyana, T Suryani. (2020). Measuring Pro-Growth Working Environment: An Exploratory Factor Analysis. Systematic Reviews in Pharmacy. Vol. 11, No. 12, p. 1261-1264.
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Roy Setiawan, Anis Eliyana, Tatik Suryani. (2020). Green Campus Competitiveness: Implementation of Servant Leadership. Journal of Security and Sustainability. Vol. 9, No. 4, p. 1237-1242.
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Roy Setiawan, Anis Eliyana, Tatik Suryani, Yufan Nathan. (2020). Increasing Life Satisfaction at The Workplace. International Journal of Innovation, Creativity, and Change. Vol. 12, No. 12, p.262-274.
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Roy Setiawan, Anis Eliyana, Tatik Suryani, Gisela Tirsa. (2020). Boosting Innovative Work Behavior on Local Branded Fashion: The Evidence From Indonesia. Utopia y Praxis. Vol. 25, No. 2, p. 66-74.
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Roy Setiawan, Anis Eliyana, Tatik Suryani, Jonathan Christopher. (2020). Creating Job Satisfaction in a Strict Organization. Opcion Journal Universidad del Zulia. Vol. 36, No. 27, p.376-385.
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Veny Lidiawati & Tatik Suryani. (2020). The Influence of Ingredients, Halal Logo and Religiosity on Consumer Purchase Intention at Kober Mie Setan Gresik. International Journal of Multicultural and Multireligious Understanding. Vol. 7, No. 2, p. 294-307.
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R Setiawan, A Eliyana, T Suryani, LO Osito. (2020). World-Class Hospitality Management in Tourism Strategy: The Implementation of Servant Leadership. Journal of Talent Development and Excellence. Vol. 12, No. 3s, p. 3122-3128.
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IY Fauzia, W Lestari, T Suryani. (2020). Understanding Shariah Compliance According To Indonesian Muslim Entrepreneurs And Business People. Al-Iqtishad: Jurnal Ilmu Ekonomi SyarAl-Iqtishad: Jurnal Ilmu Ekonomi Syar. Vol. 12, No. 1.
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R Setiawan, A Eliyana, T Suryani, EO Sugiharto. (2020). The Roles of Work Climate and Knowledge Sharing: The Effect of Leader Creative Behavior to Organizational Creativity at Furniture Industries in Indonesia. Systematic Reviews in Pharmacy. Vol. 11, No. 11, p. 306-214.
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R Setiawan, A Eliyana, T Suryani, H Prayitto. (2020). The Effect of Market Orientation on Innovation Capacity through Entrepreneurial Orientation at Business Startup Coffee Shop in Indonesia. Systematic Reviews in Pharmacy. Vol. 11, No. 11, p. 298-305.
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R Setiawan, A Eliyana, T Suryani, VP Wikarsa. (2020). Shaping Creative Performance In The Disruptive Era: Strategic Human Resources Perspective. Systematic Reviews in Pharmacy. Vol. 11, No.12, p. 1139-1143.
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R Setiawan, A Eliyana, T Suryani. (2020). An Exploratory Factor Analysis For Entrepreneurial Values Based Developmental Interaction Capability. Systematic Reviews in Pharmacy. Vol. 11, No. 12, p. 112-121.
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Moch Nurhadi, Tatik Suryani, Abu Amar Fauzi. (2020). The Determinant Of Website Quality And E-Service Quality At Sme In Indonesia. Journal of Management and Entrepreneurship. Vol. 22, No. 2, p. 131-141.
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Abu Amar Fauzi, Tatik Suryani. (2020). Measuring the Effects of Service Quality Using the CARTER Model on Customer Satisfaction, Trust, and Loyalty in Indonesian Islamic Banking. Journal of Islamic Marketing. Vol. 11, No. 1, p. 269-289.
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R Harimurti, T Suryani. (2019). The Impact of Total Quality Management on Service Quality, Customer Engagement, and Customer Loyalty in Banking. Journal of Management and Entrepreneurship. Vol. 21, No. 2, p. 95-103.
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Cempena Bagus, Ida Aju Brahmasari, Tatik Suryani. (2019). The Effects of Local Culture on Tourism Products and Domestic Tourist Satisfaction in Tourism Destinations. Archives of Business Research. Vol. 7, No. 12.
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Rr. Iramani, Tatik Suryani, Mochamad Nurhadi. (2019). The Impact of Business Management Training and Assistance on Performance in the Snack Business Group in Gresik. Journal of Community Engagement. Vol. 04, No. 02, p. 61-66.
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Aribah Rihadatul Aisy, Tatik Suryani. (2019). Perceptions of Value and Relationship Quality on Continuous Customer Behavior Mediated by Customer Satisfaction on Online Transportation (Grab) in Surabaya. Jurnal Nusamba. Vol 4, No. 2, p. 94-106.
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Trevisia Meinar, Tatik Suryani. (2019). Perceptions of Value and Service Quality on Customer Citizenship Behavior Mediated by Customer Satisfaction in the Go-Jek Application. Journal of Business and Management Research. Vol. 12, No. 2, p. 77-88.
